Developer Loyalty Rewards Program for a Tech Company

The main objective from the client was to create a loyalty program for developers who develop new apps on their ecosystem. The project involved setting up a platform to collect information from the developers, verifying the information and disbursing rewards on a periodic basis

Approach

The key activities in project execution involved:

Developing an online portal where developers could register themselves, upload their documentation and track the payouts
Creating a dashboard through which the stakeholders could track the performance of developers
Helpdesk management and communication with retailers via SMS, mailers and tele-calling
Timely payouts along with necessary tax compliance measure

Outcome

The program was a success and the key highlights were as follows:

Recognition for top developers and differential rewards for consistent performers
Improvement in “Top-of-Mind” recall value

Topics: Loyalty Programs

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