Insights

5 Potent Signs That Your Salesforce Needs Training

Recently, we did a survey of over 600 in-store sales persons across industries. It turned out that over 80% of sales persons felt that they were inadequately trained. Most...

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Business Intelligence & Reporting: Moving Beyond The ‘CCTV Approach’

In the area of field operations management, business managers unanimously agree on the importance of capturing and analyzing data to improve efficiency and execution quality. As a...

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All Your Shoppers Are Not Same

If we focus on the retailing of high involvement goods, interaction with in-store sales staff is arguably the most pivotal element of the shopper journey. It is also important to...

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Effectiveness Of In-Store Sales Staff

Evaluating the performance of in-store sales staff is a regular process at most firms. Generally, the objective setting and evaluation is done in such a way that the KPIs and...

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Mobile Phone Buying Behaviour

If there is any product that didn’t exist couple of decades back but is ubiquitous now, it is the mobile phone. Owing to its high adoption rate, mobile phone industry has seen...

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Refining Visual Merchandising Approach

Shopper marketing and retail activation teams are often faced with the question:

How can I improve the Point of sales marketing approach to increase the sell-out at retail? Or,...

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Chasing Trade Satisfaction

For brands that are sold through retail, retail stores are not merely demand fulfillment points. They also serve as brand building and demand generation centres. In Indian...

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Featured Case Studies