Objective:
To maintain a high level of quality for their online market place in India, where they will not be controlling service operations directly, the company wanted a mechanism to evaluate online sellers for their...
Objective:
The client had developed an online market place which allowed sellers to setup online presence in a simplified and hassle-free manner. The application gained significant traction in the metros but the client...
Objective:
To accelerate the popularity and customer awareness about its mobile Operating System (OS), the client wanted to impart detailed product knowledge to the sales promoters via in-store sales training.
The...
Objective
The key objectives of the project were as follows:
Objective:
Our client wanted to expand its Width-of-Distribution (WOD) in Tier III cities where it faced stiff competition from established players. The challenge was to set-up and manage the secondary sales channel in...
Objective
Objective
The client wanted to introduce a new product line in smartphones which could provide a more enriching experience in budget pricing. The core objectives of the study were as follows:
Consumer segmentation:...
Objective
The client partnered with Channelplay to gather information about ground level operations at its outlets through mystery audits. We sourced qualified mystery shoppers and trained them to conduct audits,...
Objective
The client is an online gifting aggregator and provides consumers a convenient platform where they can choose and place orders for various gifting items like cakes, flowers, gifts and snacks. The client wanted...
Objective:
To give an excellent after-sales-service experience to its customers, our client identified the need of a training and development program for their customer care center executives so that they could exhibit...
Selling products/services via the B2B segment is important and it is equally important to build a strong customer base when approximately 85% of the business...
Fixture maintenance is an essential aspect of running a successful retail store. Fixtures, such as shelves, racks, and displays, play a vital role in not only attracting ...
In today’s world of technology, everything is getting driven by the use of applications. Even the sales reporting done by brands’ sales executives/in-store promoters is happening at the click of a button through an in-hous...
In the present era, a multi-brand space is a preferred choice for both - the brands and the customers. Brands typically get the advantage of higher footfall than their exclusive stores, and ...
Over the years POSM deployment activity has changed a lot. An activity that was merely known as a poster deployment activity earlier has completely changed its scope and now helping brands with the execution of supplement ...
One of the buzz words in today’s technology world is Artificial Intelligence which enables machines to think and act without any human intervention. One of the most effective way of achieving this is through Machine Le...