Inventory Audit Software for DTH Company Audits

Objective

A leading Mystery Shopping company in India used 1View to assess the inventory availability and status of key products of a DTH TV company to ensure that it was equipped to optimally meet the demand of its products. The evaluation was done on the basis of following key parameters:

• Physical Inventory Available
• Monitor Inventory Deviation
• Monitor Inventory system across all distributors
• Validate Inventory count with proofs

 Approach

The agency used 1View for all aspects of managing the inventory audit program such as:

• Questionnaire designing to evaluate the count of inventory available at the stores
• Shopper profiling and sourcing of seasoned shoppers confident to carry out large volume inventory audits
• Integration of 1View with Learning Management System to train shoppers on the audit process and flow of activities
• Shopper Certification to ensure that every opportunity is assigned to the most suitable applicant
• Collection of multimedia proofs and other documents for validation of reports

1View’s advanced functionality was especially useful for:

• Conducting audits across 100+ cities and finding the most suitable shopper for the assignment The team used the innovative feature of auditor profile matching feature to overcome this challenge
• Imparting extensive training to the shoppers. Integration with an LMS to provide the shoppers extensive training material which helped the team to overcome this challenge
• Calculating deviation in the inventory at the stores. The team used the Inventory Deviation Calculation feature of 1View to overcome this challenge
• Providing custom reports and dashboards to the client. Integration with the best-in-class BI tool helped the team to overcome this challenge

 Outcome

1View successfully fulfilled the requirements of the client and helped them to gain valuable insights on:

• Physical count of the inventory available at different stores
• Comparison of actual inventory count compared to the system generated inventory report and any variation was recorded in the report

The audits were done on a monthly basis and after each round a detailed physical count report was shared with the client. The key highlights were as follows:- 

• Actionable reports being shared with the client which helped them to monitor and properly manage their inventory system
• Inventory deviation calculation at the stores helped the client to identify the inventory deviation at different stores