Case Studies

Classroom Training For Customer Care Executives

Objective:

To give an excellent after-sales-service experience to its customers, our client identified the need of a training and development program for their customer care center executives so that they could exhibit...

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Online Training Through Facebook

Objective:

Our client relied on its partner’s sales force for selling its software along with partner’s equipment. The challenge was that this indirect sales force was not effectively communicating the software benefits...

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